Shipping policy

Orders are processed and shipped within 1-2 business days of payment confirmation (Monday-Friday).

We deliver to the United States within 7-14 business days via our 
international logistics partners. Shipping is free on all orders, 
with no minimum purchase required.

Once your order ships, you'll receive a tracking number by email. 
Delivery timeframes are estimates and may occasionally vary due to 
customs processing or carrier conditions beyond our control.

CUSTOMS & DUTIES
Shipments to the U.S. may be subject to customs duties, import 
taxes, and carrier fees assessed upon delivery. These charges are 
the customer's responsibility and are not included in our prices. 
We have no control over these fees and cannot predict their amount.

CONTACT
Questions? support@theorelis.com - we respond within 2 business days.

The Orelis
ul. Bałtycka 2
31-214 Kraków, Poland